We had an incident at the pool and he took care of us right away. I found it really tough to spend time in the spa because it’s not a beautiful relaxing area as at other hotel spas. Spa facility average, placed near hotel exit to family pool area, Comp glass of yummy champagne (ask if not offered), locker/changing area has hair dryer only, no grooming products as in other hotel spas, did have an empty Kleenex dispenser tho! “Relaxation area” is merely a dark TV watching area w/water & coffee small saunas & jacuzzi. Has little to no info on restaurants, or spa. Lauberge text good at answering hotel-related questions. (Hint-bring some from the spa if you visit there) Tiny coffee maker with decent coffee, bring more creamer if you need it! Two Tiny bottled waters provided on day 1. No daily maid service, have to flag down housekeeping for towel change. Comp room was adequate, tired brown furnishings.

Received welcome text prior to hotel check in, is helpful to ask text service for robes, notepad & pen, extra towels so you don’t have to wait for housekeeping to supply later. They have stopped the tram to the Golden Nugget. The casino has very tight slots, high roller bar area just ok, not very big.Spacious slot casino area, very tight! Good drink service, adequate ventilation, no non-smoking area that I could find.

Lâ™auberge casino in lake charles la